HELP CENTER
Are you interested in learning more about me and my services? Hopefully, the answers to these frequently asked questions will be helpful. If you can't find what you're looking for, don't hesitate to get in touch.
DO YOU OFFER TECH SUPPORT?
Quarterly and annual maintenance subscriptions are available if desired. This includes general editing and revision or the creation of new textual/minor graphical content, consultation and guidance on site usage, SEO and tag reviews, regular site monitoring and updates, enhanced security, regular back ups, and liaising with the hosting company to resolve any errors as quickly as possible. Services can also be purchased as needed.
DO WE NEED TO HAVE A FACE-TO-FACE MEETING TO START A PROJECT TOGETHER?
Direct face-to-face interaction is not required, but we will need to discuss your project preferences based on the submission type. After scheduling a consultation for any professional web service, I will send you a follow-up Website Development Questionnaire to learn more about your needs and design preferences. We will also need to define terms, timelines, and payment methods. Furthermore, it is critical that I learn as much about you as possible; I can only produce great work if I have a thorough understanding of each client.
HOW DOES YOUR DEVELOPMENT PROCESS WORK?
During our initial consultation we will discuss your preferences, next steps, and general process completion times (7 - 10 business days; or less) I will then begin construction and provide updates on progress along the way, typically in percentage increments of 25% - 50%. Each package includes one redesign if you are truly dissatisfied with the initial result, though it is my goal to ensure your desires are properly captured along the way.
WHAT IF I NEED A LOGO?
Logo creation is a service only available to those who purchase web design services; the associated cost is $75 and can be added to either re-design or full development packages.
WHAT ARE THE BENEFITS OF HAVING YOUR WEB DESIGNER CREATE YOUR LOGO?
This not only helps with design fluidity, but it also ensures that the sizing, formatting, and overall display of your logo is crisp, clean, and in complete alignment with your vision. It also ensures that we're on the same page in terms of processes, as I (most likely) won't be able to communicate with your independent logo designer.
WHAT IS A LANDING PAGE AND DO I NEED ONE?
A landing page, unlike a website or web pages, does not encourage users to explore. It only wants them to do one thing: complete the call to action. It could be finishing up a form, making a phone call, purchasing an item/service, or signing up for something. The overall goal is to simplify the user experience. This way, they won't have to sift through your website to find what they're looking for — it'll all be right there. Small businesses that prioritize landing pages see — on average — a 55% increase in conversions.
ARE PAYMENT PLANS AVAILABLE?
Web Design packages can be divided in half upon request; however, if additional arrangement is required, please reach out so that we can discuss how to adequately meet your service needs. All inquiries will be reviewed on a case-by-case basis. Split payment is not available for audio mastering, transcription, or coaching services.
*Projects must begin within 30 days of purchase
CLARIFICATION OF WEB DESIGN PACKAGES
Website Redesign (*This service is only available to existing sites seeking redesign.)
Website Design (*This is a comprehensive design package that includes courtesy rephrasing but does not include Copywriting.)
Website Design + Online Brand Development (*It be the whole enchilada.)
WHAT ARE THE BENEFITS OF TIME MANAGEMENT AND ORGANIZATIONAL COACHING?
In today's world, we must attain great results in less time. The key is to optimize your time, both professionally and personally, in order to achieve the best results. My coaching style is intended to assist you in prioritizing tasks and working efficiently.
Professionals today must constantly balance time, quality, and cost while operating in a rapidly changing environment. It is critical to plan, set priorities, and act quickly and decisively in efforts to realize uncompromised results. By utilizing tried-and-true time management and organizational techniques, you'll never have to worry about another deadline or miss out on opportunities to unwind and enjoy personal time.